Support
We’re here to help you get the most out of Mai Bailario.
Contact Us
For questions, feedback, or issues, email us at:
support@maibailario.comWe typically respond within 24 hours.
Frequently Asked Questions
How do I start tracking a dance session?
Open the app and tap the Tracking tab. Select your dance style, then tap “Start Dancing” to begin recording your session. The app will automatically track your time, steps, and calories.
Why isn’t my heart rate showing?
Heart rate data requires an Apple Watch paired with your iPhone and HealthKit permissions enabled. Go to Settings in the app and ensure Apple Health access is granted.
How do I find events in my city?
Tap the Events tab and use the city picker at the top to select your location. You can filter by dance style and event type to find socials, classes, and workshops near you.
Is my data backed up?
If you have iCloud enabled on your device, your data syncs automatically across your Apple devices. Your data is stored in your private iCloud account.
How do I delete my data?
Removing the app from your device deletes all local data. To also remove iCloud data, go to Settings > Apple Account > iCloud > Manage Storage on your device.
What dance styles are supported?
Mai Bailario supports Salsa, Bachata, Kizomba, Zouk, Tango, and a general “Other” category for any additional styles.
App Requirements
- iOS 17.0 or later
- iPhone required
- Apple Watch optional (for heart rate tracking)
- Internet connection for event discovery